金丝雀
外文资料翻译译文电子商务战略电子商务战略也许有益于发展组织在倡议一项电子商务活动实施之前考虑很多问题,其中涉及到该组织的任务,发展目标和组织结构。涉及的主要问题包括:资源扩张 - 主要目标是通过网上销售商品和提供服务产生的收入以抵销营运成本吗?如果是这样,组织期望或希望生成的收入是多少?这些战略问题将允许该组织把多少资金用于电子商务活动。如果该组织是以一个接近电子商务为主要手段不仅包括生产商品的总费用、服务成本和宣传开发新产品,而且希望扩大其收入基础,以支持其他项目的花费,那么它可能需要建立一个电子商务平台和制定策略以吸引顾客。该组织可能把运用电子商务活动作为资源的一种扩张,并使用经营策略和完整的营销手段。这导致了一个问题,该组织是否适应这种发展方式,并符合其慈善组织的地位的问题。将把电子商务活动置于扭曲的免税地位的发展组织吗?该组织在与法律冲突的情况下承担责任吗?如果他们出售的出版物和其他意味着“传统”的产品那么大多数开发组织已经面临的这些问题。 资本成本 - 是指该组织愿意把多少资金用于电子商务活动?电子商务平台可以是高价,这取决于复杂的程度。一个发展组织开展电子商务活动应考虑是否要承担比预期的要高的费用和预期销售水平可能的成本回收。这项活动收到来自捐助机构或合作伙伴组织的财政援助的可能是什么?发展组织根据其财政能力追求电子商务活动的多种选择可能决定他们的网上销售活动。这些选项可以分为1)技术的硬件和2)网站设计和维护。该组织将根据其组织的规模和计算需求决定是否要投资建立自己的内部服务器,或者寻找一个第三方愿意在其服务器托管网站。是把第三方作为组织发展的重点,还是把它作为私有公司/ ISP吗?关于设计和电子商务网站的维护,是组织聘请内部的技术人员来处理设计,开发和维护,还是聘用比较划算的外部人处理这些任务呢?开发一个电子商务网站产生的高水平的收入将响应商界的电子商务平台上的变化。开发组织可能要考虑使用信用卡安全加密软件进行付款,某种程度上的成本的增长还受益于增加顾客在事务处理过程中建立的信心。该网站设置醒目,希望吸引客户,可能增加更高级别的图形和设计网站开发成本吗?淘金的合作伙伴目前没有承担上述所有资金成本,但可能有一天当他们设立自己的电子商务网站时,会考虑他们的。 市场营销 - 从上面讨论中可以明显看出,一个良好的营销策略,是形成经营战略的基础,电子商务网站为了能够吸引顾客,并确保稳定的销售格局。发展组织通常不需要雇佣资本密集的营销方案,以便有一个成功的市场营销活动。营销策略可分为两大类:1)网上市场和2)离线市场。网上客户的购买模式 - 新产品的更新可能会影响客户所购买的物品数量和回访客户数量的频率。为了鼓励客户一次购买多个产品,重要的是要提供的多种产品品种。回到营销策略,开发企业可以考虑组织更新他们的电子商务网站计划,定期上添加新产品和促销活动。这样,以前的客户会看到新产品发售,并可能会吸引购买第二或第三次。发展电子商务策略,可以让开发组织自主地去倡导并理解他们所要实现什么和如何实现它。这样可以鼓励他们去思考如何吸引潜在客户到现场以及如何让顾客再次光顾的战略。为了电子商务活动取得成功,是否产生的收入抵消生产成本或者增加整体收入以弥补运营成本,发展组织常常使用业务战略,以更有效地实现其总体目标。 附件2:外文原文The e-commerce strategyIt may be useful for development organizations to consider the many issues involved before embarking on an e-commerce initiative, in relation to the organization's mandate, development goals, and organizational structure. The primary issues involved would include: Resource Expansion -- Is the main goal of selling goods and services online the generation of revenue to offset operational costs? If so, how much revenue does the organization expect/wish to generate? These strategic questions will allow the organization to assess how much funding will go toward e-commerce activities. If the organization is approaching e-commerce as a means of covering not only the costs of procing the goods and services and disseminating development-focused procts, but wishes to expand its revenue base to support other project costs, then it may want to develop an e-commerce platform and strategy that can attract customers. The organization may have to approach e-commerce as a resource expansion activity that uses business strategies and a full marketing approach. This leads to the question of whether this fits in with the development mandate of the organization and its charitable organization status. Will e-commerce activities distort the tax-free status of the development organization? Is the organization liable in the case of legal conflicts? Most development organizations have already faced these questions if they sell publications and other procts by "traditional" means. Capital Costs -- How much funding is the organization willing to put into e-commerce activities? E-commerce platforms can be high priced, depending on the level of sophistication. A development organization undertaking e-commerce activities should consider whether it wants to incur higher costs, with the possibility of cost recovery from an expected higher level of sales. What are the possibilities of receiving financial assistance from donor agencies or partner organizations for this activity? Development organizations pursuing e-commerce activities may have to decide between a variety of options for their online selling activities, depending on their financial capacities. These options can be divided into 1) technical hardware and 2) site design and maintenance. The organization will have to decide whether it wants to invest in setting up its own in-house server, depending on the organization's size and computing requirements, or find a third party that is willing to host the site on its server. Is the third party another development-focused organization, or is it a private company/ISP? Regarding design and maintenance of the e-commerce site, is the organization able to hire in-house technical personnel to handle design, development, and maintenance, or is it more cost effective to hire an outside party to handle these tasks? Developing an e-commerce site that generates high levels of revenue will have to respond to the changes in e-commerce platforms in the commercial sector. The development organization may want to consider using security encryption software for credit card payment, increasing costs to an extent yet benefiting from increasing customer confidence in the transaction process. Will the site be eye-catching, with the hope of attracting customers, possibly increasing site development costs for higher level graphics and design? Pan Partners currently do not have to bear all of the above-mentioned capital costs, but may one day have to consider them when they initiate an e-commerce site on their own. Marketing -- As evident from the discussion above, a good marketing strategy forms the basis of the operational strategy, in order to attract customers to the e-commerce site and ensure a steady pattern of sales. Development organizations often need not employ capital-intensive marketing programs in order to have a successful marketing campaign. The marketing strategy can be divided into two main categories: 1) online markets and 2) offline markets. Purchasing Patterns of Online Customers -- The frequency of updating new procts can impact the number of items purchased by customers and the number of returning customers. In order to encourage customers to purchase more than one item at a time, it is important to offer a (wide) variety of procts. Returning to the marketing strategies, development organizations can offer sales promotions mentioned above. This can increase the per-customer volume of sales, increasing overall revenue. Development organizations can consider organizing a schele for updating their e-commerce site, adding new procts and promotional offers on a regular basis. This way, previous customers will see that new procts are available for sale and may be attracted to purchasing a second or third time. Developing an e-commerce strategy can allow development organizations to approach this initiative with an understanding of what they want to achieve and how to achieve it. This can encourage strategic thinking of how to attract potential customers to the site and how to keep them returning. In order for e-commerce initiatives to be successful, whether generating revenue to offset proction costs or increasing overall revenue to offset operational costs, development organizations can often use business strategies to more effectively achieve their overall goals.不符二、MP3产品消费者分析 1、性别分布:中国互联网络信息中心于去年月份所做的关于上网用户信息调查中的男女比例为男性占60.1%,女性占39.9%,可知浏览IT专业网站的用户,男性要远远多于女性,这一值要大于总体上网用户的男女比例值。 2、年龄分布 :目标消费群年龄集中在18 - 28岁之间,其中22 - 28岁占到总数的45%,18 - 22岁也占到30%,其它年龄层的只占约25%左右。这说明Mp3用户或者是有打算购买Mp3的消费者一般具有一定的消费能力,并且以年轻人为主。 3、行业分布:学生比例占了29%,与互联网息息相关的IT从业人员也占到了18%,专业技术人员占了16%。这三类行业占所有行业的63%。总的来说,这三类人对于更新换代比较快的IT产品接受得较快。 4、学历分布 :学历主要集中在大专/本科,占80%,具有硕士或以上学历的有6%,高中/职高的只占13%,初中以下学历的不到1%。 5)电子邮件营销:这里所制的电子邮件营销是特指有些网站提供的邮件列表服务,通过客户自主订阅,实现一对一,一对多的电子邮件营销,不会产生垃圾邮件带来的负面效应,当然邮件组的内容编辑要注意在个性化服务、内容的多样性和新颖等方面多下工夫,最好的方式是让客户参与进来,大家都有认同感,就不容易产生抱怨。此营销方式经费最节省,由网站内容管理者兼任即可。当然,所起的效果反应起来比较慢,在宣传新网站方面远不及其他推广方式来得更快,但会保持比较高的回头率,在粘住客户方面是一种比较好的举措。在电子邮件杂志中可以放置纯文字广告,由于纯文字广告通常可以表现100字左右的文字内容,而且几乎不影响下载速度,所以措词得当的纯文字广告甚至可获得高达12%的点击率。我轻轻的来,正如我轻轻的走,带走你的分数